VisaTrack platform · A Visas2 service
VisaTrack platform privacy
This page explains, in general terms, how information is used when you visit VisaTrack or use an authorised portal account.
The information below relates to the VisaTrack platform. During this migration, the full current Visas2 service terms remain available at visas2.com/terms-conditions.
Information used by the portal
VisaTrack may hold account details, company information, applicant and application records, status dates, and written updates needed to provide the service.
Technical information may also be processed to operate, protect and troubleshoot the website and portal.
How information is used
Information is used to administer authorised accounts, manage visa application records, provide status updates, respond to support requests and maintain the security of the service.
Corporate portal access is invitation-only. Access is assigned to a company and controlled according to the user’s role.
Access and sharing
Authorised corporate users can view information made available for their own company. Visas2 staff use the internal portal to manage client and application records.
Information may be handled by service providers that support the operation of VisaTrack. It may also be disclosed where required by law or needed to protect users and the service.
Keeping information accurate
If account or application information appears incorrect, contact the Visas2 team so it can be reviewed. Access may be withdrawn when it is no longer required.
Questions and requests
For privacy questions or requests relating to information held in VisaTrack, email info@visas2.com. Please do not send passwords or sensitive identity documents by ordinary email.